IT and Communications otherwise known as ICT (information and communication technology) is a role identified to unify and integrate certain communications such as, the Telephone, computers and wireless networks. The full use of ICT broadens to cover any product that will store, manipulate, retrieve, receive and finally transmit information electronically in a digital form such as a mobile phone and personal computers i.e. laptops.
Money spent in the IT department is increasing by a staggering 5% each year and doubling in that percentage every 15 years! Breaking this down you can see that at an estimate 31% of these profits are purchased on personal gadgets such as mobile phones, 29% on software, 26% on hardware and finally 14% on external service providers. Looking back at the highest percentage, that being the 31% on personal items it is clear to see that from the last 15 years people around the world are purchasing more and more personal information and communications technology.
Think about ten people you know… got that? Now think of ten people you have walked past/came into contact with today… in total that’s twenty people; On average every single one of those people will have or all have a personal mobile phone and access to a personal computer. Concluding that with the world of technology and IT that we live in today they have merged together with the advancements in technology to create such personal handy devices to always be in contact with the likes of, your bank via online banking, your family and friends whether they be in the next room or overseas via email, text messages and video calls and quick and easy access to the internet including Google to make speedy and easy discoveries whilst being on the go. All in all there is no limit to IT and Communications and how much further it will go, new technological devices and programmes are being made every single minute of every single day.
Finally, the most popular and current developing product of the century is the Apple make, with the first IPhone made in 2007. IPhone’s are a smaller compact version of a computer, everything you can get in touch with via the internet you can get in touch with it on your IPhone. That doesn’t go to mean that just because there are new advancements thanks to the world of technology and IT merging that devices such as the VoIP phone should be ignored. These phones are in fact a handy device to have in every business not just small businesses; we have four of these phones where I work in a retail store. They are easy to use and are feasible for most if not all business, they can make calls to people such as other franchises and also have an easy set up to make calls between the different phones within the business.
VoIP phones may not be the most current technological phone to have but they are one of the handiest; outside of the business world these telephones have connections with broadband networks as well. In light of this it is ideal to have both a VoIP telephone and an up to date technological device within the business world and at home. One of the main business advantages of VoIP is the ability to have a number follow you wherever you go. This is really useful if you’re out and about using multiple devices. Rather than having to give out your mobile number, customers can call on your direct number and you can pick it up wherever you are.
About the author
This post was written by Matt Wilson on behalf of Simple Telecomms